Frequently Asked Questions

Questions about working together

Everything you might want to know before booking your first appointment.

Straight answers to the questions people ask before they reach out.

01
Getting Started

About Care

No. Medication is one tool, never a requirement. Every treatment decision here is collaborative — you'll understand the options, the evidence, and the trade-offs before anything is prescribed. Nothing is prescribed without your full understanding and agreement.

You don't need to be in crisis to deserve expert care. If intrusive thoughts, worry, checking, or perfectionism are taking up real space in your life — affecting your work, relationships, sleep, or daily functioning — that is reason enough.

You don't need an extensive treatment history to seek care; some people come for the first time. If you have tried treatment before, I'll look carefully at what you tried, including medications, doses, duration, and therapy, and how it went. That history helps inform the options we discuss together.

Both. Dr. Batista is an experienced psychotherapist as well as a psychiatrist. Depending on what will serve you best, she may provide psychotherapy and medication management together in one integrated relationship, or focus on the medical and medication side while collaborating closely with your existing therapist. She is trained in Exposure and Response Prevention (ERP) — the evidence-based, gold-standard therapy for OCD — and is experienced in other approaches as well. If a different therapist would be a better fit for your specific needs, she'll help you find one. Deciding this together is part of building a treatment plan around you.

Obsessive-compulsive disorder (OCD), intrusive thoughts, generalized anxiety disorder, panic disorder, social anxiety, health anxiety, perfectionism, PMDD, perinatal mental health (pregnancy and postpartum OCD and anxiety), and perimenopause-related psychiatric changes. She also treats depression, particularly when co-occurring with anxiety or OCD. For addiction medicine questions, please inquire directly.

This practice treats adults 18 and older. If you are seeking care for a minor, please seek a clinician specializing in child and adolescent psychiatry.

Yes. Coordinating with your therapist is standard practice here, not an exception — with your consent, Dr. Batista communicates directly with your therapist and shares consult notes so your care stays consistent across providers. If you don't have a therapist and would benefit from one, she can help you find the right fit.

02
How Care Works

Telehealth & Logistics

For psychiatric evaluation, medication management, and psychotherapy, telehealth outcomes are well-supported by research and generally equivalent to in-person outcomes. The clinical literature on this has been substantial since the COVID-era expansion of telehealth, and it holds specifically for anxiety disorders and OCD. The practical benefit of telehealth is access to a specialist matched to your condition, regardless of geography.

A device with a camera and microphone (smartphone, tablet, or computer), a stable internet connection, and a private space where you can speak freely. Appointments use a HIPAA-compliant video platform — instructions and the link are provided in advance of your appointment.

New York, New Jersey, California, Connecticut, Florida, Illinois, Kansas, Ohio, Pennsylvania, Texas, and Virginia. You must be physically located in a state where Dr. Batista is licensed at the time of your appointment — not just a legal resident.

No. You can book directly through the online scheduler without a referral from another provider.

No. The Fit Call is optional. It is a 20-minute, nonclinical video conversation: no diagnosis, medical advice, or treatment recommendations are given. The $100 fee is credited toward an evaluation booked within 30 days. You are welcome to book an evaluation directly.

Your first appointment is a psychiatric evaluation: either a Comprehensive Evaluation (90 minutes, $1,200) or an Extended Evaluation (two hours, $2,400, including a report). It covers your current symptoms, goals, any previous treatment, relevant medical background, and family history. We'll finish with a clear conversation about what may be going on and your options for next steps.

Not necessarily. I prescribe when we have enough information to make a safe, appropriate treatment decision. A 90-minute evaluation usually requires additional follow-up before starting medication. A two-hour evaluation often gives us enough time to complete the assessment and begin treatment when appropriate, but prescribing is never guaranteed at either visit.

Follow-up is tailored to your clinical needs. We decide on frequency together and revisit it as your needs change.

03
The Practical Details

Billing & Fees

My practice is private-pay and out of network. I provide superbills that you can submit to your insurance company for possible out-of-network reimbursement. In some cases, I can also submit a courtesy claim electronically on your behalf, depending on whether your plan accepts it. This does not make the practice in network or guarantee reimbursement.

Payment is due at the time of service, and you are responsible for payment regardless of any insurance reimbursement.

Comprehensive Evaluation: 90 minutes, $1,200. Extended Evaluation: two hours, $2,400, including a report. Follow-up visits: $415 for 30 minutes. The optional Fit Call is a 20-minute, nonclinical video conversation for $100, credited toward an evaluation booked within 30 days. You may also book an evaluation directly.

Courtesy electronic claims are sometimes possible with Aetna, Cigna, and Blue Cross Blue Shield plans, depending on the individual plan. Please ask about your specific coverage. The practice does not accept Medicare, Medicaid, or Tricare. Payment is due at the time of service, and you are responsible for payment regardless of any insurance reimbursement.

Late cancellation (<48 hours notice): $250, unless the full-fee policy below applies.

Missed appointment or cancellation with <24 business hours' notice: The full appointment fee applies instead of the $250 fee. These charges are not added together.

These policies exist to preserve appointment availability for patients who need them. Emergency exceptions are considered on a case-by-case basis.

04
Your Privacy

Confidentiality & Privacy

Yes. Your health information is protected under HIPAA (the Health Insurance Portability and Accountability Act) and applicable state law. Clinical information is not shared without your written authorization, except in specific circumstances required by law — which are reviewed with you at your first appointment.

All telehealth appointments are conducted through a HIPAA-compliant video platform. You are responsible for ensuring that your physical environment is private during appointments. If you are unable to find a private space, please contact the office to discuss options.

Confidentiality has specific exceptions required by law. These include: imminent risk of serious harm to yourself or others, suspected abuse of a child or vulnerable adult, and other circumstances specified by state and federal law. These exceptions are rare and are discussed in full at the time of your first appointment.

No. Contact forms and email are not secure medical communication channels. Please do not include private health information in any message submitted through this website. For urgent clinical matters, call the office at 212.869.0515. For emergencies, call 911 or go to your nearest emergency room.

Ready to get started?

Have a question that isn't here? Ask it during a 20-minute Fit Call ($100).

Book a Fit Call

Optional · 20 minutes · $100, credited toward an evaluation booked within 30 days

Book an Evaluation

90 minutes · $1,200 or two hours with report · $2,400